Help with Godsal Crawlway

Your inspection provider sends a report link or file. Open it on your phone and choose Godsal Crawlway when asked which app to use, or tap Add report on the library screen and pick the file. The report is then stored on your device and works offline.

Tap any underlined term inside a finding to open the glossary entry. You can also open the glossary from the report's menu and search it. If a term is missing, send it to us via the field sheet and we will add it.

Yes. While viewing a finding, or from the report overview, tap Add note. You can take a photo or choose one from your library. Notes are saved with the report on your phone and appear on the timeline so you can compare them with the next inspection.

The app sends a booking request to the inspection provider named on your report, with the date, property address and the contact details you entered. They confirm back through their usual channel. Until you tap confirm, nothing leaves your phone. See the Privacy Policy for details.

Before a visit, the app lists what to do so the inspector can work safely: clearing the hatch, moving stored items, securing pets, and noting anything new you have spotted. Tick items off as you go; the checklist is saved locally and reminded to you if notifications are on.

Notes live on the device they were made on. If your old phone was backed up with your platform's backup service, restoring that backup on the new phone brings the app data with it. Otherwise, export the report from the old phone using Share and open the export on the new one.

No. There are no analytics, ads or tracking libraries in the app, and no account is required.

Go to Settings › Clear library to remove all reports, notes and appointment history, or simply uninstall the app. Booking requests already sent to a provider must be cancelled with that provider directly.